FAQ

How do Preorders work?

Many of our items are made & offered in a preorder model - each individual item will have their own unique preorder window (i.e. when you can purchase it) and their own unique target (estimated) ship-by date. To receive the item, you must make a purchase of the preorder item within the window and it will come in the mail following its actual production (usually 2-4 weeks after the closing of the preorder).

If you have any specific questions, please reach out to cal@stitcherssupply.com.

Do you ship international?

Yes! However, You are responsible for VAT, taxes, tariffs, and fees on any product you purchase.

My order was delivered to the wrong address or was lost in the mail, can you help? 

Due to the unpredictability of shipping and our limited production runs, we are not responsible for items lost or stolen during transit. These orders will not be refunded or replaced.

Do you offer returns or refunds? 

We are happy to offer a refund on your order in the event of a return - but cannot offer a return unless we are returned an unworn or unused piece of merchandise.